Tim Wu’s New Book, The Curse Of Bigness

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In my occasional posts about Amazon over the past few years, it is becoming clear to me that I am concerned about the dangers that come from some of the foundational principles of business management, such as excellent customer service, and scale. I have not read his new book yet, but I listen to and read Tim Wu whenever I see an opportunity. His publisher has this to say:

So, I look forward to learning more about it. Today’s episode of The Daily has useful commentary on Amazon-related topics. Thanks to David Leonhardt for bringing Tim Wu’s new book to my attention:

The Monopolization of America

In one industry after another, big companies have become more dominant over the past 15 years, new data show.

The popular telling of the Boston Tea Party gets something wrong. The colonists were not responding to a tax increase. They were responding to the Tea Act of 1773, which granted a tea monopoly in the colonies to the well-connected East India Company. Merchants based in the Americas would be shut out of the market.

Many colonists, already upset about taxation without representation and other indignities, were enraged. In response, dozens of them stormed three ships in Boston Harbor on the night of Dec. 16, 1773, and tossed chests of East India tea — “that worst of plagues, the detested tea,” as one pamphlet put it — into the water.

A major spark for the American Revolution, then, was a protest against monopoly. Continue reading

The Attention Merchants, Reviewed & Author Interviews

9780385352017Everyone seems to be in agreement that this year has been exceptional in terms of attention overloading from all directions–political, commercial, “friends,” and so on. Unfortunately, the forecast is for more, and increasingly effective, attention-getting from technology-aided corporations. We have two words for you: Digital. Detox. And in the New York Times review of Tim Wu’s new book, a compelling set of evidence why those two words matter more and more:

…The history of the slow, steady annexation and exploitation of our consciousness — whether by television commercials, war propaganda or tweets — is the subject of Tim Wu’s new book, “The Attention Merchants: The Epic Scramble to Get Inside Our Heads.” He starts with the penny press newspapers of New York City, moves on to the heyday of radio and television, and concludes with the chaotic online bazaar of the present, surely better suited to bugs with eyes all over their heads than to ordinary human beings. En route, he covers snake oil, commercial psychology, Timothy Leary, AOL chat room Gomorrahs. His bandwidth is broad. Continue reading