Jeff Bezos wants Amazon to be “Earth’s most customer-centric company.” What do customers’ interests and concerns include? We believe customers increasingly care about the environmental practices, and cultural impact, of companies they buy from.
George Packer published a profile of Amazon in mid-February that raises questions about the modern form of capitalism, especially with regard to its impact on culture. Today in a follow up blog post about Amazon on the New Yorker’s website Packer brought to our attention this study about cloud computing’s best and worst corporate citizens. Amazon does not fare well in the analysis. Click the image to the left to go to the full publication, but start with the quick summary below:
Executive Summary
For the estimated 2.5 billion people around the world who are connected to the internet, it is impossible to imagine life without it. The internet has rewoven the fabric of our daily lives – how we communicate with each other, work and entertain ourselves – and become a foundation of the global economy.
Seemingly on a daily basis, new businesses that use the internet as their foundation are disrupting and often replacing long-standing business models and industries. From music and video to communications and mail, more and more of our “offline” world is moving online. We can expect that trend to continue and accelerate as the global online population reaches 50% of the world’s projected population, moving from 2.3 billion in 2012 to an expected 3.6 billion people by 2017. Continue reading















